Únete a Bot Libre de Socios y Afiliados programa y el apoyo de nuestra libre plataforma abierta
Help

How to reconnect to Live Chat

por Halycon25 publicado Nov 12 2014, 0:34

Dear Admin,
I was talking with my bot on Live Chat channel when I accidentally pressed Disconnect. It now says "Error: The channel has been disconnected".

How do I reconnect to my Live Chat channel? I want to live Chat with my bot again.


by admin posted Nov 12 2014, 4:22
Your chat channels seem to be working fine, I was able to connect.

What web browser are you using? Try refreshing the page.

Thumbs up: 0, thumbs down: 0, stars: 0.0
Views: 2614, today: 0, week: 2, month: 32

by Halycon25 posted Nov 15 2014, 3:22
I am using Google Chrome

Thumbs up: 0, thumbs down: 0, stars: 0.0
Views: 2782, today: 0, week: 2, month: 29

by admin posted Nov 17 2014, 5:49
Could you try connection from an incognito window from Chrome, or try FireFox, or another computer.

I think I may have found some kind of caching issues with Chrome. I will investigate it.

Thumbs up: 0, thumbs down: 0, stars: 0.0
Views: 2817, today: 0, week: 1, month: 30

by admin posted Nov 17 2014, 6:04
Also, could you try the embedded link from the channels details tabs. Does that work?

Thumbs up: 0, thumbs down: 0, stars: 0.0
Views: 2673, today: 0, week: 5, month: 34

Id: 561943
Etiquetas: how to, live chat, ai, disconnected
Publicado: Nov 12 2014, 0:34
Actualizado: Nov 12 2014, 1:07
Respuestas: 4
Vistas: 3082, hoy: 2, la semana: 5, mes: 35
0 0 0.0/5